Remote Work

May 13, 2020

The enforced change to working from home (WFH) has had a massive impact on businesses, not just in the way they manage their employees and IT systems. As the COVID-19 pandemic progresses, enterprise IT teams are looking to answer key questions such as: Which applications have become more critical for working from home? ...

May 12, 2020

In ancient times — February 2020 — EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. The future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workplace suddenly working from home ...

May 07, 2020

Despite IT professionals' confidence in their ability to support today's much greater dependence on digital services, there is a rise in application performance errors reported by more than half of consumers, according to the Impact of COVID-19 on Digital Transformation survey from xMatters ...

May 06, 2020

The new normal includes not only periodic recurrences of Covid-19 outbreaks but also the periodic emergence of new global pandemics. This means putting in place at least three layers of digital business continuity practice ...

May 05, 2020

The global pandemic has radically changed how enterprise IT services are consumed, both in the short and long term. Here's how AIOps can help IT Ops teams ...

April 28, 2020

For technology professionals who are now adapting to remote environments, I've compiled some techniques I've learned and cultivated over the years on how to manage a distributed, homebound workforce and work effectively ...

April 27, 2020

The economic impact of Covid-19 is morphing on a daily basis. Under these conditions, IT execs are quickly re-shifting all priorities and strategies to cope with palpable uncertainty over the next 12 months. OpsRamp recently conducted a survey to learn how IT leaders will cope in the coming months ...

April 20, 2020

In the current environment, many employees are working remotely for the first time and are now doing it full-time. In tandem, managers are having to direct remote employees and teams, and many of them have never managed remote workers. To help organizations manage remote talent during the COVID-19 pandemic, Gartner recommends four steps ...

April 09, 2020

IT and network decision-makers are actively searching for leading solutions and tech partners in emerging areas such as 5G, SD-WAN and edge. The current demand to support remote workforce technologies dovetails with these key areas as companies aim to stay competitive and relevant in today’s environment ...

April 06, 2020

As COVID-19 continues to spread, remote work is no longer an experiment, but a requirement in many nations. While it represents a huge change, the results of research conducted by OnePoll on behalf of Citrix Systems, reveal that a majority of employees around the world are adapting to working from home and believe it will become the new normal for the way work gets done ...

March 26, 2020

While remote work policies have been gaining steam for the better part of the past decade across the enterprise space — driven in large part by more agile and scalable, cloud-delivered business solutions — recent events have pushed adoption into overdrive ...

March 12, 2020

With the spread of the coronavirus (COVID-19), CIOs should focus on three short-term actions to increase their organizations' resilience against disruptions and prepare for rebound and growth, according to Gartner ...

March 09, 2020

The prospect of a pandemic, as unsettling as it is, can serve as a forcing issue that ensures your IT operation be ready to deal with almost anything, from a natural disaster to severe weather or a local outbreak of flu or norovirus. Your first priority must be to protect your people ...

January 27, 2020

Cloud-based project management (PM) software has become increasingly popular in the last five years. In this blog, we'll dig into the data from our 2019 PM software user report and expand on the rise of cloud-based PM tools, highlighting who is using these tools and what they're using them for ...

October 29, 2019

Hyperconverged infrastructure is sometimes referred to as a "data center in a box" because, after the initial cabling and minimal networking configuration, it has all of the features and functionality of the traditional 3-2-1 virtualization architecture (except that single point of failure) ...

July 29, 2019

Before you can properly focus on performance, you need to ensure that your ducks are in a row when it comes to your strategy for digitization, data security, and third-party partners. Begin by asking yourself the following four questions ...

February 26, 2018

It wasn't so long ago that enterprises housed their critical business applications within their own network of servers and client computers. Monitoring and troubleshooting performance issues like latency was far easier. So, even though our network monitoring and diagnostics tools have improved greatly, the introduction of a myriad interconnected SaaS applications and cloud hosted services have greatly complicated our typical network landscape, causing knock-on effects like latency to appear ...

October 05, 2016

IT professionals are finding that supporting remote users' demands for anytime, anywhere support is growing too costly, demands resources they cannot spare, and increases the security risk of critical company data ...

September 13, 2012

SolarWinds released the results of a disaster preparedness and response survey conducted in partnership with Network World, and introduced the latest version of DameWare Remote Support, formerly DameWare NT Utilities.

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