IT Culture
Over the last several years there has been lots of talk about the need for an "Industrial Revolution" in IT. But despite all the talk and recommendations, there are five common problems that stand in the way of the IT industrialization movement ...
Increasing infrastructure complexity has affected the role of nearly all IT professionals, creating the need for new skillsets, including the ability to help companies make informed, strategic business decisions, according to the SolarWinds New IT Survey ...
Despite clear recognition of the business need, most IT and marketing organizations are still a long way off from true collaboration, according to a new Forrester study ...
As Toxic War Rooms — a recent research paper from Seattle Pacific University — points out, War Rooms may not work as well as advertised, if at all. So what's the alternative? Is it even possible to build teams that can work together effectively to solve problems in highly charged, ever changing environments? According to the research, the answer is yes ...
In recent years, the War Room model has become a popular approach to large group problem solving in IT as well as other organizational settings. Unfortunately, War Rooms may not work as well as advertised, if at all. As Toxic War Rooms — a recent research paper from Seattle Pacific University — points out, there are four common pathologies that call into question the effectiveness of the War Room approach ...
In the "Age of the Customer", only organizations that focus first and foremost on winning, serving, and retaining customers will survive, according to Forrester. This era will define the next 20 years of business ...
The challenging reality for most IT departments is that new software for integrating processes and thus improving productivity can turn out to be the source of additional IT headaches. This is at odds with what should be an organizational priority: making the IT department's life easier. Such an approach is wise not just to keep critical computing systems purring but to avoid disgruntlement and costly turnover within this important corporate group ...
According to a survey by IDG Research Services, 80 percent of senior-level IT leaders place a high or critical priority on Infrastructure Performance Management and 79 percent have established a cross-domain team dedicated to managing the performance of their IT infrastructure ...
Sometimes the results of your performance work contain bad (expensive, disruptive, or embarrassing) news. If that is the case, here are two suggestions that will make delivering that news easier and ultimately more useful for all involved ...
Although organizations are rapidly deploying emerging unified communications, cloud, mobile, and network technologies, network teams lack visibility into applications and end-user experience due to relying on legacy monitoring tools, according to the Sixth Annual State of the Network Global Study by Network Instruments ...
SolarWinds has released a new video in celebration of the sysadmin ...
Whether on vacation, working from home or on-the-go, an IT professional's work is rarely ever done. SolarWinds outlines five of the top IT challenges an IT pro may encounter when working remotely and offers practical tips for a real-time resolution ...
Operational silos are often preventing organizations from realizing the promise of improved business performance and highlighted the need for a broad set of integrated cloud applications, according to Oracle's Cloud for Business Managers: the Good, the Bad, and the Ugly report ...
While the majority of IT professionals are confident in their ability to respond to the needs of the business, almost a third still equated the visibility of their IT department into their company's business initiatives to a foggy day in London, according to the 2013 Cisco Global IT Impact Survey ...
CIOs must realize that innovation needs to go well beyond the technology used to manage big data, according to Gartner, Inc. To get maximum value, enterprises will need to seek and embrace innovation in the way business problems are analyzed with big data ...
IT managers from companies around the world are struggling with network and application performance issues as new technologies and high-bandwidth applications continue to consume network resources at an alarming rate, according to new research from Exinda and Aberdeen Group ...
The accelerating pace of technology change is forcing IT decision-makers to adopt new strategies that keep their existing technology investments from becoming a drag on business value ...
The number of US IT professionals considering leaving their job due to workplace stress has declined from 67% last year to 57% in 2013, a 10 point drop in one year, according to GFI Software's second annual IT Administrator Stress Survey.
The writing on the wall is bold: The role of the network team is changing ...
How many IT professionals does it take to fix an issue? The answer is five, working a combined average of 100 hours a week to fix unexpected IT issues, proving why IT continues to focus on efficiency ...
I promised that I'd make some recommendations for handling all the chaos that potentially occurs when you combine ecosystem interdependencies with a more consumer-driven IT operational model. I’ve decided to highlight seven key points relevant to the problem ...
The 2013 network priorities for typical midsized organizations are an exercise in pragmatic intelligence, as CIOs and senior network managers wrestle to simplify, streamline and consolidate in order to embrace the next phase of network innovation, according to Exinda ...
To begin a column, blog, or presentation with the idea that IT is undergoing a unique state of transformation may verge on cliché. And yet it’s still the truth. Moreover, this is a transformation that I would argue is more significant than the move to client/server off the mainframe, or even more significant than the advent of the Internet, itself. At least in terms of changing the role of IT and how IT needs to operate ...
Unified performance management breaks down the silo approach in which organizations tend to focus on a single issue within different groups, even if there may be huge implications ranging from the end user to the CEO. Instead of following the old approach of focusing on a single issue or user performance, the unified performance management strategy can be deployed across the enterprise in four key steps ...
IT is struggling to keep up with the resulting pace of service demand, according to a new survey by Serena of 200 IT professionals that focused on the current state of IT Service Management (ITSM), with a particular focus on what ITIL calls Service Transition ...
